Terms and Conditions – PetFriendlyJourney
Effective Date: 08/23/2025
Welcome to PetFriendlyJourney. These Terms and Conditions ("Agreement") govern your access to and use of our website, products, services, and content (collectively, the "Service"). By accessing or using the Service in any way, you agree to be legally bound by this Agreement. If you do not accept these terms, you must not use the Service.
1. Eligibility and User Conduct
You must be at least 18 years old and capable of forming a binding contract. You agree to use the Service for lawful purposes only and not to:
- Violate any applicable law, regulation, or third-party rights
- Upload or transmit malware, spam, or harmful code
- Scrape, copy, or mirror any part of the Service without authorization
- Access or use another user’s account without permission
- Use the Service to promote or facilitate unauthorized travel or document fraud
2. Account Responsibilities
You are responsible for maintaining the confidentiality of your account login. You agree to notify us immediately of unauthorized use. We are not responsible for any losses arising from unauthorized use of your account.
3. Subscriptions and Payments
Paid subscriptions are processed via Stripe. By subscribing, you:
- Authorize us (via Stripe) to charge your payment method on a recurring basis
- Understand that fees are non-refundable except as required by law
- May cancel anytime, effective at the end of your current billing cycle
4. Intellectual Property
All content on the Service—including text, images, code, trademarks, and visual design—is the property of PetFriendlyJourney or its licensors. You may not reuse, reproduce, distribute, or modify any content without our express written permission.
5. Travel Information Disclaimer
The Service provides informational tools to assist with international pet travel. We do not guarantee:
- That all destination, airline, or import/export rules are accurate or up-to-date
- That you or your pet will be accepted on any flight or at any border
- That our recommendations meet your specific legal or health needs
You agree to verify all requirements with official government or airline sources before acting on information provided through the Service.
6. User Content and Submissions
If you submit content (e.g., feedback, travel suggestions, shared notes), you grant PetFriendlyJourney a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute that content. You confirm you have the rights to submit such content and that it does not infringe on the rights of others.
7. Limitations of Liability
To the maximum extent permitted by law:
- We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose
- We are not responsible for damages related to missed flights, rejected entry, quarantine, or inaccurate policy data
- Our total liability to you will not exceed the fees you paid to us in the 12 months prior to the incident
8. Indemnification
You agree to indemnify and hold harmless PetFriendlyJourney, its officers, employees, contractors, and affiliates from any claims, losses, damages, or expenses (including legal fees) arising out of your use of the Service, your violation of this Agreement, or any breach of your representations.
9. Termination
We may suspend or terminate your access at any time, with or without notice, if we believe you have violated these terms or pose a risk to the platform.
10. Modifications
We reserve the right to modify this Agreement at any time. Continued use of the Service after changes are posted constitutes your acceptance of the revised terms.
11. Governing Law and Jurisdiction
This Agreement is governed by the laws of [Insert State or Jurisdiction]. Any disputes arising under this Agreement shall be resolved in the courts located in that jurisdiction.
12. Contact Information
If you have questions or concerns about these Terms, please contact us at:
Email:info@petfriendlyjourney.com
Website: www.petfriendlyjourney.com